Privacy Policy
Alice Tea Spot collects only the information needed to process your order:
name, shipping address, email, and phone. We do not sell or rent customer data.
Payment details are handled by our payment processor and are never stored on
our servers. Analytics are collected in aggregate to improve the shop.
To request a copy or deletion of your data, email
administrator@alliceteaspot.com.
Terms of Service
By placing an order you agree to provide accurate shipping information and to
pay the listed price at checkout. Prices and availability may change without notice.
Subscriptions renew monthly until cancelled. You may pause or cancel at any time
before the next billing date.
All content on this site — text, images, and branding — belongs to Alice Tea Spot
and may not be reused without written permission.
Returns & Refunds
Unopened tea and teaware may be returned within 30 days of delivery for a refund,
minus original shipping. Opened food items cannot be returned for health reasons.
Damaged or incorrect items are replaced at no cost. Contact us within 7 days of
delivery with a photo of the item.
Refunds are issued to the original payment method within 5–10 business days.
Shipping Policy
Orders placed before 2:00 PM Eastern ship the same business day. Orders placed
after that ship the next business day.
Standard delivery within the United States takes 2–5 business days. Tracking is
emailed as soon as the label is created.
Local pickup is available at 410 Caldwell Road, Honeoye, NY 14471 during business hours.
Cookie Notice
We use essential cookies to keep your cart and session working, and optional
analytics cookies to understand how visitors use the site.
You can block or delete cookies in your browser settings at any time. Blocking
essential cookies may prevent checkout from working.
Accessibility
We aim to meet WCAG 2.1 AA guidelines: readable contrast, keyboard navigation,
and descriptive labels for interactive elements.
If you encounter an accessibility barrier, email
administrator@alliceteaspot.com
and we will address it promptly.